Privacy Policy

At The Palms Hookah Lounge, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a reservation, or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: such as your name, phone number, email address, and payment details when you make a reservation or purchase.
Non-Personal Information: such as browser type, device information, and general usage data when you interact with our website.

2. How We Use Your Information

We use your information to:

Process reservations and payments.
Communicate with you regarding your bookings, events, or promotions.
Improve our website and customer experience.
Comply with legal obligations.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information only with:

Service Providers that help us operate our website or process payments.
Legal Authorities if required by law.

4. Data Security

We use industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute protection.

5. Cookies & Tracking

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies in your browser settings, though some website features may not function properly.

6. Your Rights

You have the right to:

Access the personal information we hold about you.
Request corrections or updates to your information.
Request deletion of your information, subject to legal or business requirements.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

The Palms Hookah Lounge
📍 5710 McMahon Blvd NW bldg d, Albuquerque, NM 87114
📞 (505) 521-0338
📧 thepalmshookah@gmail.com